Do I need therapy?

At times we are faced with challenges and obstacles that feel unbearable and out of our control. Therapy can help you deal with whatever you’re going through to improve your well-being and healthy way of life.

What will happen on the first visit?

The first visit is called the "intake" session. In the session, the therapist or counselor will ask you several questions to gather information and to help you gain insights. The therapist will create a treatment plan with you and inform you on the frequency of sessions.

Is it confidential?

Confidentiality is a key part of psychology’s code of ethics. Federal and state laws known as the Health Insurance Portability and Accountability Act, or HIPAA require that your therapist maintain confidentiality during therapy..

What are service prices?

$165 per 60-minute session.
$145 per 45-minute session.

Do you accept insurance payments?

Yes, we accept most commercial plans and Medicaid MCOs such as :
Aetna, Anthem
, Blue Cross and Blue Shield
, Beacon,
 Cigna, Humana Military (TriCare) Magellan,
 Medicaid, Optum, Optima
, United Health Care & Virginia Primer

Infinite Counseling & Wellness we encourage you to contact your insurance company to confirm that Infinite Counseling & Wellness participates, as well as the benefits and expected out-of-pocket expenses. For any questions regarding insurance, billing, and/or payments, please contact us at 804-362-7271.

When using insurance payments, the therapist is required to provide personal healthcare information including but not limited to a mental health diagnosis and information to substantiate medical necessity for your treatment.

If you don’t want Infinite Counseling & Wellness to file insurance submissions, you can pay privately or "Out-of-pocket" by utilizing one or more of the following payment types to cover fees: money order, check, or credit card.

Billing Clients are financially responsible for all charges incurred at each visit, whether covered by health insurance or not. All out-of-pocket expenses or co-pay as determined by your health insurer are due at the time of service.

What if I can’t afford the prices for sessions?

At Infinite Counseling & Wellness, we understand that not everyone has insurance or can afford higher out of pocket rates, so we offer a lower cost option based on a sliding scale that considers your income. Ask for more details..

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